Privacy Policy

This Privacy Policy explains how Nakalank Digital India Pvt. Ltd. collects, uses and protects your information when you use our website and services.

At Nakalank Digital India Pvt. Ltd. ("Nakalank", "we", "our" or "us"), we are committed to protecting your privacy. This policy describes the types of information we may collect from you or that you may provide when you visit our website and how we use, disclose and safeguard that information.

1. Information We Collect

We collect information that you provide directly to us and information that is collected automatically when you use our website:

Personal details such as your name, email address, phone number, billing and shipping address, and company details when you create an account or place an order.
Order information such as products purchased, payment method (handled via secure payment gateways) and transaction details.
Usage data including IP address, browser type, device information, pages visited and actions taken on the website.

2. How We Use Your Information

We use the collected information for the following purposes:

To process and fulfill your orders, returns and warranty claims.
To communicate with you about your account, orders and support requests.
To improve our website, products and services based on your usage and feedback.
To send you marketing and promotional communications (you can opt out at any time).
To detect, prevent and address technical issues, fraud or misuse.

3. Sharing of Information

We do not sell your personal information. We may share your information only in the following situations:

With trusted service providers (such as payment gateways, logistics partners and IT service providers) who assist us in operating our business.
When required by law, regulation, legal process or governmental request.
To protect the rights, property and safety of Nakalank, our customers or others.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Your Rights & Choices

Depending on applicable law, you may have the right to access, update or delete the personal information we hold about you. You can also request to opt out of marketing communications at any time.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically to stay informed.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@nakalank.com.